DebtsFree

Privacy Policy

Last Updated: 15 October 2026 • Operative Version: 2024-01-01

RDDS Legal Solutions (OPC) Private Limited ("DebtsFree", "we", "our", or "us") operates the website https://debtsfree.in/. We are deeply committed to protecting the privacy, confidentiality, and security of all personal and financial information shared by users visiting our website or engaging our debt resolution consultancy services.

1. Information We Collect

We collect only the minimum necessary information required to assess loan settlement eligibility and communicate with you:

  • Contact Information: Full name, mobile telephone number, email address, and city/state of residence.
  • Debt Profile Data: Approximate outstanding debt range, loan category (personal loan, credit card, etc.), primary lender name, and hardship context.
  • Technical Data: IP address, browser type, referral URLs, and submission timestamps recorded for consent auditability.

What We Do NOT Collect in Public Forms: We never ask for or store bank account passwords, net-banking PINs, debit/credit card CVVs, OTPs, or Aadhaar numbers through our public inquiry forms.

2. Purpose of Data Processing

  • To review your loan details and schedule requested debt consultation calls.
  • To verify communication preferences and prevent duplicate submissions.
  • To maintain statutory records of consent in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.
  • To respond to your inquiries, legal notices, or feedback.

3. Strict Non-Disclosure & Confidentiality

We treat your financial distress as private and privileged. We do NOT sell, rent, lease, or trade your contact details or debt information to third-party telemarketers, loan app providers, or data brokers. Your data is accessed solely by authorized case managers and advocates bound by strict non-disclosure obligations.

4. Data Retention & Erasure

You may request deletion or rectification of your contact information at any time by emailing our Grievance Officer at support@debtsfree.in.

5. Contact Our Grievance Officer

RDDS Legal Solutions (OPC) Private Limited
Attention: Privacy & Grievance Officer
Address: Gurugram, Haryana, India
Email: support@debtsfree.in | Phone: +91 88609 41586